Introduction
Drip2it (“We”) are committed to protecting and respecting your privacy.
This policy (together with our terms of use and any other documents referred to therein) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. For the purpose of the Data Protection Act 1998 (the Act), the data controller is Drip2it.
Privacy & Cookie Policy
Last updated: March 2026
Drip2it (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use and protect your information when you visit our website.
Website: https://drip2it.co.uk
Contact: hello@drip2it.co.uk
This privacy policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We may collect and process the following information:
Information you provide to us
This includes information you provide when:
- creating an account
- placing an order
- subscribing to our services
- contacting us
- completing forms on our website
- entering competitions or promotions
- responding to surveys
This information may include:
- name
- email address
- phone number
- delivery and billing address
- payment details (processed securely by payment providers)
Transaction Information
When you purchase from our website we collect information relating to:
- orders placed
- payment confirmations
- delivery details
- purchase history
Technical Data
When you visit our website we may automatically collect:
- IP address
- browser type and version
- device type
- operating system
- referring website
- pages visited
- time spent on pages
- location data (approximate)
This information helps us understand how our website is used and improve our services.
Cookies
What Are Cookies
Cookies are small files stored on your device when you visit a website. They allow websites to recognise your device and store certain information about your preferences or actions.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the operation of our website. They enable core functionality such as:
- secure logins
- shopping carts
- payment processing
The website cannot function properly without these cookies.
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous information such as:
- number of visitors
- pages viewed
- navigation paths
This allows us to improve the performance and usability of the website.
Functionality Cookies
These allow the website to remember choices you make such as:
- language preferences
- region
- account settings
Advertising and Targeting Cookies
These cookies record your visit to our website, including:
- pages visited
- links clicked
This information may be used to display relevant advertising to you on other websites.
Third-Party Cookies
Some cookies may be set by third-party services such as:
- payment processors
- analytics providers
- advertising networks
We do not control these cookies. Please refer to the relevant third-party privacy policies.
Managing Cookies
You can control or block cookies through your browser settings.
Most browsers allow you to:
- refuse cookies
- delete existing cookies
- receive notifications when cookies are set
Please note that disabling cookies may affect how parts of our website function.
How We Use Your Information
We use your personal data to:
- process and fulfil orders
- provide customer support
- manage your account
- improve our website and services
- send order updates and service notifications
- detect fraud and maintain security
- comply with legal obligations
Marketing Communications
If you have opted in to marketing, we may send you information about:
- products
- promotions
- offers
- updates
These may be sent via:
- SMS
You can unsubscribe from marketing communications at any time by:
- clicking the unsubscribe link in emails
- contacting us at hello@drip2it.co.uk
Legal Basis for Processing Data
Under UK GDPR we rely on the following legal bases:
Contractual Necessity
Processing your data to fulfil orders and provide services.
Legitimate Interests
Improving our services, preventing fraud and maintaining website functionality.
Consent
Sending marketing communications where you have opted in.
Legal Obligation
Where we must comply with legal or regulatory requirements.
Sharing Your Information
We may share your personal data with trusted third parties where necessary, including:
- payment providers
- delivery companies
- website hosting providers
- IT and security providers
- analytics services
We ensure that any third parties handling your data comply with applicable data protection laws.
International Data Transfers
Some of our service providers may process data outside the UK.
Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR.
Data Security
We implement appropriate technical and organisational measures to protect your personal data.
These include:
- secure servers
- encrypted payment processing (SSL)
- restricted access to personal data
- security monitoring systems
While we take reasonable precautions, transmission of information over the internet cannot be guaranteed to be completely secure.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:
- legal obligations
- accounting requirements
- dispute resolution
Your Rights
Under UK GDPR you have the right to:
- access your personal data
- correct inaccurate data
- request deletion of your data
- restrict processing
- object to processing
- request transfer of your data (data portability)
- withdraw consent where processing is based on consent
To exercise any of these rights please contact:
Complaints
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the UK data protection regulator:
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk
However, we would appreciate the opportunity to resolve your concerns first.
Links to Other Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before submitting personal data.
Changes to This Policy
We may update this privacy policy from time to time.
Any updates will be posted on this page with the revised update date.
Contact
If you have any questions about this privacy policy or how your data is handled, please contact:
Email: hello@drip2it.co.uk
Website: https://drip2it.co.uk